Investigating problems with services

Incident Report for Shoppa

Resolved

We have made the fix for DigitalSignage and are back online.

Posted Mar 05, 2020 - 08:21 CET

Update

We are opening up integration.

Posted Mar 05, 2020 - 00:22 CET

Update

There is an issue with DigitalSignage subsystem, we are working on a fix.

Posted Mar 05, 2020 - 00:21 CET

Monitoring

Systems are back online, we are monitoring stability.

Posted Mar 05, 2020 - 00:06 CET

Update

Estimating being back online is now at 2020-03-05 01:00.

Posted Mar 04, 2020 - 22:24 CET

Update

Estimating being back online is now at 22:00.

Posted Mar 04, 2020 - 17:07 CET

Identified

The issue has been identified and we are currently working on fixing the problem.

We estimate being back online 20:00.

Posted Mar 04, 2020 - 15:22 CET

Investigating

We are experiencing problems with our services and are currently investigating.

Posted Mar 04, 2020 - 14:48 CET

This incident affected: Shoppa Service, Shoppa Connection Hub, and Integration Service.